It’s not all about you. How to take an audience first approach to connecting with your customers online.

Paula will be walking us through how to take an audience first approach to designing your website, and not focusing all on yourself. She’ll walk us through how to find what questions your audience are asking, what you can do to ensure your site is answering them, and not to keep them coming back for more. You’ll walk away with actionable plans and tools that you can implement on your website right away with minimal changes.

Slides: Paula Glynn – It’s not all about you – How to take an audience first approach to connecting with your customers online

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